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Return Policy Exchanges: >Damaged or defective items If you receive a damaged or defective item, please click on this link Return Authorization Number and download our RMA Form. This must be done within 48 Hours. Please follow the instructions.
We will promptly send you a
replacement after you have returned the damaged or defective product. You
will not be charged any additional shipping or handling fees for
replacement shipments. In the unlikely event that we make a mistake in your order, please notify us within 48 hours upon receipt of the merchandise, by clicking on the following link Please follow the instruction and send the downloaded form to us via email or fax indicated. You will not be charged any additional shipping or handling fees for exchange shipments resulting from our mistake. >Return Policy: Within 15 days of receipt of your order any item in original working condition with no visible or otherwise wear and tear can be returned for either :
Please click on the following webpage for instructions to obtain a Return Authorization Number. We do not give authorizations over the phone. Be sure to send your return via an insured carrier. CellAntenna Limited is not responsible for lost returns. Please allow 4 weeks for domestic (UK) returns to be processed, or 4 to 6 weeks for international returns. If you do not receive credit for your return within the time frames shown above, please trace your return shipment using the tracking number provided to you by the shipper when you shipped the package. If the tracking information indicates that CellAntenna Limited has received the package, please notify . as soon as possible. Be sure to include your order number in your message. Returns without a Return Authorization Number will not be accepted. Thank you in advance for complying with our return and exchange policy. We appreciate your business! |
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